Frequently Asked Questions
Everything you need to know about shopping with OAK + FORT.
How can I track my order?
Once your order has shipped, you will receive an email with your tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the purchase date. Please note that final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine my size?
Each product page includes a detailed size guide. Our designs often feature a relaxed, oversized fit, so we recommend checking the specific measurements provided for each garment.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Once an order is placed, we are unable to make modifications or cancellations. You may return the items once they arrive.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay or Klarna in select regions.